Shout out to Alycia Rios for her great help with an issue in our unit. She heard our need and was quick to get it fixed. I appreciated her prompt communication and friendly customer service! It's staff like her that makes living here enjoyable! Thanks Alycia for your help!
Alycia is consistently helpful and friendly. She is an excellent ambassador for the community at the Monarch. In fact, her stellar customer service had a huge impact on my decision in choosing to call the Monarch home.
I've been living here a few weeks now and everything from touring the place to signing paperwork and finally moving in has been an absolute breeze. The staff have been amazingly helpful, friendly, and knowledgeable in answering any questions I had and solving any issues I came across. The shared areas like the pool and fitness room are all kept very clean and are high quality from the time I've spent in them. The room I moved into was in great shape and is exactly what I was looking for in an apartment. Overall, I'm very happy with my decision to go with this place and I'd encourage anyone else to give it a shot too!